7c 77 Privacy Policy

1 Information We Collect

When you interact with the 7c 77 platform — whether by creating an account, making a deposit, placing a wager, or contacting our support team — we collect certain categories of personal information. The specific data we collect depends on how you use the platform and what stage of the account lifecycle you are at. Below is a comprehensive breakdown of the information categories 7c 77 may hold about you.

1.1 Registration Data

When you create a 7c 77 account, we collect the following information as a minimum:

• Your full legal name as it appears on your government-issued identification;
• Your Bangladeshi mobile phone number (used as your primary account identifier);
• Your date of birth (to verify that you are 18 years of age or older);
• A password of your choosing (stored in hashed, non-recoverable form — we never store plain-text passwords);
• Your preferred currency (Bangladeshi Taka, ৳ / BDT, is the default and only supported currency).

1.2 Identity Verification Data

To comply with our obligations and to protect the integrity of the platform, 7c 77 may request identity verification documents at various points. These may include:

• A copy of your National Identity Card (NID), passport, or driving licence;
• A recent utility bill, bank statement, or official correspondence confirming your current address;
• A photograph or selfie taken alongside your identity document, where required for enhanced verification.

Verification documents are handled with the highest level of care, stored in encrypted form, and accessed only by authorised compliance personnel.

1.3 Financial Data

When you make a deposit or request a withdrawal through the 7c 77 platform, we collect and retain the following financial data:

• Your registered payment method identifiers (e.g., bKash account number, Nagad number, Rocket number — partial identifiers only, not full account credentials);
• Transaction amounts, timestamps, and reference numbers for all deposits and withdrawals;
• Your account balance history and wagering activity log.

1.4 Technical & Usage Data

When you visit the 7c 77 website or use the platform, we automatically collect certain technical information, including:

• Your IP address and approximate geographic location (country/city level);
• Device type, operating system, and browser version;
• Pages visited, time spent on each page, and navigation paths through the platform;
• Session start and end times, game history, bet amounts, and game outcomes;
• Error logs and platform performance data.

This technical data is used primarily to maintain platform stability, detect fraudulent behaviour, and improve the overall user experience. It is not used to build advertising profiles.

1.5 Communications Data

If you contact 7c 77's support team via live chat, email, or any other channel, we retain a record of that communication. This includes the content of your messages, the date and time of contact, and the resolution outcome. Communication records are kept to ensure quality of service and to maintain an accurate history for dispute resolution purposes.

Data Category	Examples	Collection Trigger
Registration Data	Name, mobile number, date of birth	Account creation
Verification Data	NID scan, address proof	KYC verification request
Financial Data	Transaction history, payment method IDs	Deposit / withdrawal
Technical Data	IP address, device type, session logs	Every platform visit
Communications Data	Support chat transcripts	Customer support contact

2 How We Use Your Data

7c 77 processes your personal data for specific, clearly defined purposes. We do not use your data for any purpose that goes beyond what is described in this section without first obtaining your explicit consent or disclosing the new purpose via an updated version of this Privacy Policy.

2.1 Account Management & Service Delivery

The primary reason we collect your personal data is to create and manage your 7c 77 account and to deliver the gaming services you have requested. This includes processing your registration, verifying your identity and age, managing your account balance, processing deposits and withdrawals, and providing access to games and promotions.

2.2 Legal & Regulatory Compliance

7c 77 is legally obligated to retain certain records and to carry out due diligence on account holders. Your personal data may be processed to fulfil the following compliance obligations:

• Age verification — confirming that all players are 18 years of age or older;
• Anti-money laundering (AML) screening and transaction monitoring;
• Fraud detection and prevention, including identification of suspicious betting patterns;
• Responding to lawful requests from regulatory authorities or law enforcement agencies.

2.3 Platform Security & Fraud Prevention

Technical and usage data, including IP addresses and device fingerprints, is used to identify and investigate potentially fraudulent account activity, bonus abuse, collusion, or unauthorised access attempts. This processing is essential to maintaining a fair and secure environment for all 7c 77 players.

2.4 Customer Support

Communications data is used to respond to your enquiries, resolve disputes, and maintain a quality support service. Support records help us track recurring issues, train our team, and ensure that your concerns are addressed consistently and accurately.

2.5 Service Improvement & Analytics

Aggregated and anonymised usage data is analysed to understand how players interact with the 7c 77 platform, which games are most popular, where technical issues arise, and how the navigation experience can be improved. This analysis never involves identifying individual users from anonymised datasets.

2.6 Promotional Communications

If you have opted in to receive promotional communications from 7c 77, we may use your mobile number or email address to send you information about new games, seasonal promotions (such as Eid or Pohela Boishakh offers), bonus announcements, and platform updates. You may withdraw your consent to marketing communications at any time by contacting our support team.

3 Data Sharing & Disclosure

7c 77 treats your personal data with the strictest confidentiality. We do not sell your data to third parties, and we do not share it for purposes outside of what is described in this Privacy Policy. There are, however, specific circumstances under which limited data sharing is necessary to operate the platform effectively and comply with our obligations.

3.1 Payment Processing Partners

To process your deposits and withdrawals, 7c 77 works with trusted payment service providers including bKash, Nagad, Rocket, Upay, SureCash, and card processing networks. These providers receive only the minimum data necessary to complete each transaction. They are contractually prohibited from using your data for their own purposes beyond transaction processing.

3.2 Game Software Providers

Games on the 7c 77 platform are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session identifiers (not your full personal profile) to load and authenticate game sessions. No personally identifiable information such as your name, mobile number, or financial data is shared with game providers.

3.3 Legal & Regulatory Authorities

7c 77 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if we are legally compelled to do so by a valid order, warrant, or applicable law. In such cases, we will disclose only the minimum data required to satisfy the request and will notify you of the disclosure where we are legally permitted to do so.

3.4 Business Transfers

In the event that 7c 77 is involved in a merger, acquisition, asset sale, or restructuring, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any material changes to how your data is handled as a result. You will retain the right to request deletion of your data following any such transfer.

4 Cookies & Tracking Technologies

The 7c 77 website uses cookies and similar browser-based storage technologies to deliver a functional, personalised, and secure experience. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

4.1 What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work efficiently and to provide information to the site operator. Cookies do not contain executable code and cannot carry viruses or install malware on your device.

4.2 Types of Cookies Used by 7c 77

Cookie Type	Purpose	Duration
Essential Session Cookies	Keep you logged in during your visit; maintain your session state across pages	Session (deleted on browser close)
Preference Cookies	Remember your language and display preferences between visits	Up to 12 months
Analytics Cookies	Measure page views, bounce rates, and platform performance (anonymised data only)	Up to 24 months
Security Cookies	Detect and prevent fraudulent login attempts and CSRF attacks	Session

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please note that disabling essential session cookies will prevent you from logging in to your 7c 77 account and using the platform's core features. Disabling analytics cookies will not affect your ability to use the platform but will limit our ability to identify and resolve technical issues.

5 Data Security & Storage

Protecting your personal data from unauthorised access, loss, or misuse is a core operational priority at 7c 77. We maintain a comprehensive set of technical and organisational security measures proportionate to the sensitivity of the data we hold.

5.1 Technical Security Measures

• 256-bit SSL/TLS encryption on all data in transit between your browser and 7c 77's servers;
• AES-256 encryption for sensitive data fields stored in our databases, including identity document references and payment identifiers;
• Bcrypt password hashing — your password is never stored in a form that can be read or recovered by anyone, including 7c 77 staff;
• Regular automated vulnerability scans and penetration testing of platform infrastructure;
• Intrusion detection and real-time anomaly monitoring on all server environments.

5.2 Organisational Security Measures

• Access to personal data is granted only to authorised personnel with a legitimate business need;
• All staff with access to personal data are trained on data protection obligations and confidentiality requirements;
• Access logs are maintained for all internal data access events and reviewed regularly;
• Third-party vendors who process data on 7c 77's behalf are subject to written data processing agreements with strict security obligations.

5.3 Data Breach Response

In the unlikely event of a data breach that poses a risk to your rights and freedoms, 7c 77 will notify affected users without undue delay. Notification will be provided via the contact information registered to your account and will include a description of the nature of the breach, the categories of data affected, and the steps we have taken or are taking to address it.

5.4 Data Storage Location

Your personal data is stored on secure servers. 7c 77 takes appropriate contractual and technical measures to ensure that any data stored or processed outside Bangladesh is subject to an equivalent level of protection as required under applicable data protection principles.

6 Your Privacy Rights

As a 7c 77 account holder, you hold a number of rights in relation to the personal data we process about you. We are committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team via live chat or by email at [email protected].

6.1 Right of Access

You have the right to request a copy of all personal data that 7c 77 holds about you. Upon a verified request, we will provide a structured summary of your data within a reasonable timeframe. This is sometimes referred to as a "Subject Access Request" (SAR).

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating your registered phone number) can be made directly from your account settings panel. For corrections involving identity documents, please contact our support team.

6.3 Right to Erasure

You have the right to request the deletion of your personal data in circumstances where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that certain data must be retained by 7c 77 for legal and regulatory compliance reasons even after account closure. We will clearly explain what can and cannot be deleted in response to any erasure request.

6.4 Right to Restriction of Processing

In certain circumstances — such as where you contest the accuracy of your data or have objected to our processing — you have the right to request that we restrict the processing of your personal data. During a restriction period, we will continue to store your data but will not actively process it beyond what is required to fulfil the restriction itself.

6.5 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving your objection, 7c 77 will cease all marketing communications to you immediately. This right can be exercised by contacting support or by replying to any marketing message with an unsubscribe request.

7 Data Retention Policy

7c 77 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of data we hold.

Data Category	Retention Period	Basis for Retention
Account registration data	Duration of account + 5 years post-closure	Legal / regulatory compliance
Identity verification documents	Duration of account + 5 years post-closure	AML regulatory obligations
Financial transaction records	7 years from transaction date	Financial record-keeping obligations
Support communications	3 years from last contact	Dispute resolution and quality assurance
Technical / session logs	90 days from creation	Security monitoring
Marketing consent records	Until consent is withdrawn + 12 months	Evidence of lawful marketing basis

Upon expiry of the applicable retention period, personal data is either securely deleted or irreversibly anonymised such that it can no longer be linked to any individual. Anonymised datasets may be retained indefinitely for aggregate analytical purposes.

8 Updates to This Policy

7c 77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes to this Policy, we will update the effective date displayed at the top of this page and, where appropriate, notify registered users via their registered mobile number or on-platform notification.

8.1 How We Notify You

For minor clarifications and non-material amendments (such as formatting corrections or clarifications that do not alter the substance of our data practices), the updated Policy will simply be published on this page without individual notification. For changes that materially affect how we process your personal data or that expand your obligations or reduce your rights, we will provide direct notification at least 14 days before the changes take effect.

8.2 Your Continued Use

Your continued use of the 7c 77 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the platform and contact our support team to request account closure and data handling in accordance with your rights under Section 6.

8.3 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 7c 77 holds about you, please contact our team. Our support staff are available around the clock and will escalate privacy-related enquiries to the appropriate team member promptly.

Contact email: [email protected]